Refund and Cancellation :

Last Updated: [Date]

At [Infotronics Integrators (I) Pvt.Ltd], we strive to ensure that you are satisfied with your purchase. However, if you are not satisfied or need to cancel your order, please review the following Refund and Cancellation Policy.

1. Refund Policy

We offer refunds under the following conditions:
Products/Services with issues: If the product or service you purchased is defective, damaged, or not as described, you may request a refund within [3] days of receiving the product or service.

Incorrect orders: If we made an error in processing your order, you are entitled to a full refund within [7] days of notification. Refunds will be issued to the original payment method once the return or issue is verified, and approval is granted. Please note that we do not refund shipping or delivery fees.

2. Non-refundable Items

The following items or services are non-refundable:
Digital products or services (such as downloadable content or software) unless there is an issue with the product. Custom or personalized orders that have been processed or delivered. Subscription services after the service has been used or started, unless otherwise specified.

3. Cancellation Policy

You may cancel your order or subscription under the following conditions:

Before processing or shipment: If your order has not yet been processed or shipped, you may cancel your order for a full refund by contacting us within [3] hours of placing the order.

After shipment or delivery: Once your order has been shipped or delivered, cancellations are not possible unless there is a product defect or other issue.

For subscriptions or services, you may cancel your subscription at any time before the next billing cycle. However, payments already made will not be refunded unless there was an error on our part.

4. How to Request a Refund or Cancellation

To request a refund or cancel your order, please contact our customer support team at [Customer Support Email] with the following information:

Your order number

Reason for refund or cancellation

Details of the product or service

5. Processing Time for Refunds

Once your refund is approved, it may take [X] business days for the amount to appear on your original payment method. Processing times may vary depending on your bank or payment provider.

6. Exchanges

We do not offer exchanges. If you wish to exchange a product, please return the original item in accordance with our refund policy and place a new order for the desired item.

7. Changes to This Policy

We reserve the right to update or change this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Please review this policy periodically.